Good day, I'm so fed up. At this moment I don't know what to do anymore, I have applied for a 15GB data deal from R399 where you get a samsung tablet with the deal more than a month ago, and got approved, till today when I'm phoning the branch they tell me that. No stock has been delivered from ...
I received a sms saying; Dear MARLON FREDERICKS, your Blackberry 9300 has been deemed out of warranty and has been quoted for R908.35 incl VAT, Quote valid for 7 days. A consultant will.. I was not happy about that sms due that I explained on my complain message about the warranty nobody called me ...
I phoned Telkom mobile (formally 8ta) regarding a recurring problem that they are unable to solve. When I phoned them again yesterday, after explaining 4 times to the operator what the situation was, she told me to hold on. After a while the call was simply dropped. Service is poor, and to get ...
I have a 60GB 60GB once off data contract for the second year. Last year I only used 20GB the whole year. This year it was depleted within a month and a half. I contacted the call centre more than 10 times now, logged 3 formal issues and each time I get the same 'easy' answer: "you used your ...
I requested to have one of my 8ta data contract, which is already over the 2 year contract period, to be cancelled over 2 months ago. I was told that the maximum response time is 21 days for the cancellation to be completed, which is fair business practice. But now over 2 months later the line is ...
This is totally unacceptable!! i opened a new contract the 10GB 10GB internet on a new SIM. IT HAS BEEN OVER A WEEK AND I CANNOT BROWSE THE INTERNET!!! after logging a case with the call center there has been no feed back and it has been over 120 hours BAH 72 hour turn around!!! this is ridicules, ...