I discovered on the 31st of July that I have been a victim of identiy through the 8ta (telkom mobile) store at The Glen shopping centre in Johannesburg. I contacted the call centre to report the incident and was given the run around. Eventually i was given a case reference number (6452589). I was ...
I've had billing problems with 8ta for nearly a year now - half the duration of this contract which will NOT be renewed, I can assure you. I keep getting as far as Alfred, who clearly doesn't have the authority to resolve my problem. What I find utterly frustrating, is that NOBODY there is willing ...
Call cherges! I'm supposed to get 100min free talk time. I received a detailed breakdown of all calls that were made in Aug. According to Telkom's figures the total amount of calls that I have made, before being charged for calls, are 62, 91 mins. I received an sms stating that my voice bundle has ...
After months of poor signal i finally managed to get hold of 8ta technical who sent a person to my house. That person agreed and escalated the problem and another technical person came out. He said that the signal was reasonable but I should get a faster "dongle" I went to 8ta "The ...
I have 2 8ta numbers that I wanted to port away from 8ta due to bad coverage. I went to Cell C, did the port requests. One number went through, and all was fine. The second number for some unknown reason keeps getting rejected. I have been to 8ta stores, I have phoned 081180. I was then phoned by a ...
I received a call at 8:30 on Thursday morning from Shaun, who after numerous requests from me for him to confirm that he was indeed a Telkom employee calling from Telkom, and not a third party sales company, blatantly and said that he was. After telling him that i had dealt with SellDirect and ...