Phumzile responded to me quick and efficiently regarding my query. My line was suspended for days now but when i call the call centre i came through phumzile. My line was activated within 5 hours as promised. Phumzile Mpofu is an asset to your company and i wish everyone could be more like her. ...
Dear Sir/Madam, Im currently on Vodacom and decided its time to port to another network. I Did research and found 8ta to be a really good network with great deals. I Decided that its time to change to 8ta, little knowing my nightmare was about to start. I went to the 8ta shop at the Middelburg ...
I must have called 180 at least three times over the past two months in an attempt to get the debit order date changed to the 15th of the month. Although other creditors only require about 3 days notice, Telkom Mobile requires 30 days. (No surprises there). Today, I again queried the non-debit with ...
My contract expired a few months ago. As per the National Consumer Act I have to be contacted in order to continue on a month to month contract or cancel. This did not happen. Some genius called a data card and said there was no response. Obviously. I feel 8ta played underhanded games. I have an ...
I requested that my contract be migrated to prepaid sometime in June effective July. This did not happen. Then I complained that the matter had not been resolved when I received the highest bill yet with the lowest usage ever. Then to be informed they double billed me... did I agree to this NO!! ...
I am not getting the deal I was promised. I bought a Samsung galaxy s4 phone. Only got 75 Mb when I was suppose to get 300mb..Also didn't get my 50 for 5 free sms;s andmy 8ta to 8ta calls is also not free when its suppose to be free. ...