I have a contract with Telkom 8ta, and they give you bandwidth that amounts to your contract every month. Since they launch this system I have not been able to use it. All the call center agents dont know how this works. All Im saying is why do they promote something they dont have? and the call ...
I have an 8ta internet contract, my house is fully within their coverage zone and for the past year we have had excellent internet speeds at all times of day. For the last month however, during the day we have okay-ish speeds but a lot slower than before. From 16h30 the speeds drop to below ...
I have come to the conclusion that 8ta/Telkom just dont care. My cell has been cutt of twice for no reason, My data has still not been switched on and the 20 people i have spoken to dont know how to fix it. Their favourite wording is "i will need to escalte this" glory how high do you ...
I opened account on the 14/06/2013 and on the 2nd of july I took it back due to technical problem. After 21 days I was called saying the phone is ready to be collected only to found that my phone is been changed, they gave me an old scratched phone, screen broken and media card not functioning and ...
Was sold a contract with false information. The sales representative sold me a router device which was supposed to work on both 2&3G as well as on both Telkom and Mtn networks. to my surprise I found that the device hardly ever connects. upon enquiring I was informed that the device is locked ...
I paid my account on the 27th of last month I sent proof of payment as well waited till the 30th and my line was not unlocked phoned in the 31st was told to wait till the 1st which I did and my line was still not unlocked on Monday I went to telkom direct in Cape Town spoke to Phumeza in store the ...