My LTE is not connecting anymore. I have to switch the router to WCDMA to be able to connect to the internet. BUT my complaint is about the call centre that just disconnects my calls. I was already busy speaking to someone who said I should just hang on a while and the call was disconnected. And I ...
Lodged a complaint about Telkom mobile selling a contract with false information on the 7th of August via Hellopeter and Telkom mobile customer care. Telkom mobile responded to both complaints via automated response and that is where it ended. No phone calls or e-mails from Telkom mobile. It is ...
Switched bank accounts during April / May this year for our company. When I asked 8ta to change our debit order, the trouble started. Somewhere in April we had to pay R597 so that the debit order could be cancelled on the our old bank account else we would pay double. That amount was paid on 17 ...
I have been trying now for more than two months to cancel l my 8ta mobile contract due to the poorest service and reception I have ever experienced in my entire life!! They have now gone and just cancelled my cell phone number deleting it from the network after their instructions was very clear to ...
I HAVE CONTRACTS WITH 8TA AND WANTED TO UPGRADE IN MAY AS I SHOULD ONLY TO FIND OUT THAT SOMEONE HAS PUT MODEMS OUT ON MY CONTRACT AND I CANT UPGRADE AS IT SHOWS I HAVE UPGRADED AND NO ONE IS COMING BACK TO ME ON THIS MATTER. ...
On 7 August 2013 I bought Telkom Media's 20GB LTE Home Office package online. The router was delivered and I have been struggling since then. Firstly I have been to two 8ta/Telkom Media outlets (Sunninghill and Sandton City) already without much joy as staff there could not help me set up the ...