So once again I am complaining because it seems this is the only way I can get any assistance. In May 2013 I asked for my contract to be cancelled, I was told to fax a letter through an so I did. It is August and my contract has still not been cancelled!! I've called almost every week and all I've ...
Third complaint. Same issue. My complaints 1 Jul and 12 Jul refer. Yes the contract has now been cancelled, thank you. Was however still debited and now owed a credit of R295. Needless to say I havent received my refund yet. This is probably the most ridiculous service experience ive ever had. Just ...
So I got a 3g modem yesterday from the centurion store a D link DWM156 to use with my router, this is a supported device according to my manufacturers website, however this is not a DWM 156, it picks up as something else, after hours of frustration trying to set this up, i finally gave up and ...
RE: Telkom mobile client service. Faulty scroll on blackberry bought on contract. To assess - 14 to 21 days and if due to negligence to pay for repair. If quote too high to pay a R180 fee for quote? Reason for contract in the first place was 1 free land-line number, which only became available 6 ...
AT THE END OF JULY 8TA NEVER TOOK THE PAYMENT FROM MY BANK ACCOUNT AS THEY SHOULD SEEING AS I HAVE SIGNED A DEBIT ORDER FOR THE LAST DAY OF THE MONTH. NOW ON THE FIFTEENTH OF THE MONTH THEY TOOK OF PAYMENT FOR TWO MONTHS SAYING AS I AM BEHIND ON MY PAYMENTS! THIS IS THE MIDDLE OF THE MONTH AND ...
I have had numerous issues and headaches with 8ta, all based on their billing department. They have on more than one occasion taken double debit orders when it suits them, every time when I call they advise me that it would take 14 days to correct. They never correct it, they just discount it from ...