8ta have the worst network coverage by far. BBM is 70% of the time not connecting and signal is very bad. It is not only one phone I have three contract phones with them. All the same problem. When i went to The Richards bay branch they said I should remove the battery and sim card and put it back ...
Good day! I received a reply from you guys how long does it take to look if you have stock and sort this query out??? I seems to me you're replys is just a quick reply to satisfy the customer but actually nothing gets done really about the query. Why do I have to struggle I want to give you guys ...
I have been complaining about the same thing for over 8 months now, and constantly trying to get hold of 8TA, everytime I get told my line will be connected in 48 hrs, I have heard that for the past 8 months, how can a company be so unprofessional? They are probably planning to do what they do ...
I've got an Unlimited Contract with 8ta, and was unemployed for the past 3 months, and had my account in arrears. I managed to find a new job and phoned up 8ta Customer Care to explain my situation. I requested a payment arrangement plan to restore my service. They SMS'd me a week later with a ...
After being a customer with 8Ta / Telkom Mobile for 18 months they for some unexplained reason stopped taking money from my account. The last week of July my service was suspended and a call was logged why the money is not being debited out of my account and I paid the outstanding money. My line ...
Good morning my name is Tshidi khumalo ive been trying to contact 8ta about my account billing they ve been debiting my account more than i should pay, i spoke to a consultant, about this matter she gave me the case number of 6419053 and they even send me and sms notification to arrane my refund on ...