I had a issue that has not been resolved for over 3 weeks. I lost connection/signal on 8ta sim and went to a 8ta store in Westgate. I was then informed that sim was ceased and they could not confirm why. The matter was escalated to technical department. A technician came on the 1st August to ...
Once again my debit order has not been processed, what is the point of selecting your debit date and the debit order is not taken on that date. this is not the 1st time that I am complaining about this, yet it seem to re-occur every 3 months. Furthermore i have had my contract more that a year - ...
I am deeply disapointed in the service recieved, i had an existing contract with 8ta since May 2012, & took on a new contract with them since May this year. I have instructed 8ta to debit my account on the last day of every month, but sadly they have not being following my instruction, and ...
About 4 months ago i called their call-centre to change the banking details for debit-order it was not done and a month later they still attempted to debit the old account and then suspended my line for non-payment. i called again and gave them the new bank details again but still they continued to ...
This is the second time that i have to write a complaint. After all the technicians that they have sent out to my house, waisting my time by driving back and forth to and from work and all is said that their supervisor will let me know what the outcome is. Still waiting for a response as it has ...
I cant believe i left MTN after 10 years of hassle free service to join this useless and pathetic service of 8ta. Im spending lots of money calling them to fix my line but still no luck. My line has been cancelled twice in a matter of a few days. Still no response. I HATE YOUR SERVICE 8TA AND IM ...