My account was in arrears. I changed my personal number and did not get the message. My business phone was suspended. I phoned 8ta and was told that for the account to be 100% up to date I need to pay 5051, but for the account to be unlocked I need to pay 2447, which I did. After a lot of calls and ...
We were sold this product beginning of August. We have phoned 8ta 3 times to ask them why our databundle 5GB and another 3GB has been used within 3 weeks where we only used 3GB by Vodacom. Nobody can answer this and tell my why. I would like to cancell this contract with them if they cannot answer ...
I had a contract for R500/month which was due to expire and received notification from 8ta that I was due for upgrade. In Feb 2013, I signed an upgrade contract to be effective march 2013. The new contract was a sim card only contract at R295/month since i did not need a handset. To date, August ...
In October 2011 i received a call from 8ta to apply for a contract. I did and was told i will receive devices within 1 week witch never happened. In Dec 2012 there were 2 debit orders on my bank account for 8ta. I did phone them and they told me that i was rejected. I did return the debits on my ...
We have Internet problem 8ta at Greenstone Hill Office Park even those on their coverage map it shows there should be coverage. I logged a call with their call centre a month ago and they sent one of their technicians to come check the problem, he acknowlege there is a problem and he was going to ...
I opened a contract with Telkom mobile (8ta) in May 2013. This was my very first contract. I have had countless billing issues in which I have to constantly call in and query. Firstly in July I decided to buy additional data bundles, after I had reach my monthly contract allocation. I found out I ...