I have an internet package with 8ta for my computer. It works fine for about 30 minutes, then it does not respond anymore. I get no upload/download speeds. This problem has only been going on for about a month now. I have complained 3 times to them, but have not received any feedback, nor have I ...
I was desperate to convert my incorrectly purchased R100 Telkom voucher to a 8ta voucher, to buy a data bundle. (Serial number 000100011022371904). A 'Lebohang'at your call centre, (081180), kept the Shop assistant 'Valdrian', waiting/holding on for over 10 minutes. This was just prior to16H06. ...
I opted for Telkom mobile unlimited calling contract 3 weeks ago, I informed the agent at the Telkom store in Cresta that I want my sim to be activated for international roaming and he said will be done. Upon traveling overseas I called the call centre 15 min before my flight to confirm my fone is ...
I spent 12:04-12:52 on the phone with 8ta data services to sort out my 0.02 Mbps upload speed. After asking what the minimum internet speed is what they can guarantee, and waiting 10 minutes for an answer, I was told: "We guarantee 0.0 Mbps for up to a day" (the decimal ".0" was ...
I was promised to PHONED BACK on the 8/7//13 but no one has phoned me so you are wondering why I'm Not renewing with you guys it is because of BAD customer service and the fact that I had to phone the call centre Multiple times and YET NO ONE has maid an effort to get in contact with me I have ...
I recently (1 - 2 months ago) took out a data contract deal, which included a wireless modem. I had explained to the agent that I intent to replace my home broadband with this and it would need to accommodate all my devices and function as an always on facility. The agent advised that this package ...