I called the 8ta call centre earlier today, and got through to Liezaan. My sim was closed due to none payments. She advised me on how to go about to get my sim activated again. I then immediately made payments this morning and sent the proof to her. She promised that my sim will be active within 5 ...
8ta has the worst billing & complaints dept ever. I logged a complaint in June & it has still not been resolved at the end of Aug. My debit order for June was reversed due to a change of banking details. So I owed R299. In July my normal debit order was processed. Therefore 1 month was ...
So on 8th August I posted the following: https:///8ta/complaints/slower-than-dial-up-1160658 Ref: 6565180 This complaint was to do with the recent complete lack of any internet speed. I had one follow up call from Telkom promising to make an appointment to visit my place and run tests. This has ...
After dealing with multiple people at Telkom/8ta who really don't care too much to get back to you or help you out, Kagiso really went out of his way to solve a problem i had. Really appreciate the good service! ...
As requested by the call centre, I gave 30 days verbal notice to cancel my data contract after the contract term expired. The contract was not terminated and another deduction was made from my bank account. After further repeated calls to the call centre (where each time a 'case was logged' and ...
I was called previously by this Agent and could not talk and she has kept on trying to get hold of me. Well today I could talk to her and she called at 09h08 and asked if I am interested in the 8ta mobile packages. I replied I am currently with cell C and she questioned me rudely and then hung up ...