I phoned 8ta a number of times in the 2 - 3 months preceding the termination of my contract to ensure that they knew I would be terminating my contract following a reasonable two year period. On the day the contract expired, I took up a cell contract with another supplier and ported my number ...
Hello Telkom, Yesterday morning (28 August 2013) I woke to an sms that said my account has been suspended. My phone was locked, cannot make calls, s ms or use data. My phone is intended for business calls etc. and I have not been able to use it. It is pathetic. All my scheduled business call ...
1. Firstly, why is it that, to have one's account re-activated it has to go to some kind of "back office" and only one person deals with Proof of Payments (P.O.P)? One person working in the backroom? That has no access to a phone, leaves early and only works in the mornings till 10am ...
I am VERY disappointed in Telkom's customer service. I bought the Unisa 3G deal from their website and after locating the Telkom Direct Store at the TTN towers, I went there to collect my sim card and was informed that the store is for employees only and not for walk in customers, even though their ...
I had an account query and Andile gave efficient, quick and friendly service. Explained the billing system and made the necessary changes on their system. Thanks a lot Rina at the German Shepard Dog Federation ...
I opened 5 lines at 8ta in May 2013 the 2 years of my contract expired. I called into the 8ta call centre in April to say I DO NOT want an upgrade & would just like them to convert the numbers to prepaid. I was told that is fine & May 2013 will be the last time they will debit from my ...