I upgraded my contract to a Z10 last month, in my package 5Gig of bundles ware included. I phoned the call center on the 4th since these bundles were not loaded. Case was logged and I was issued with Ref No 6858433 and told to wait for 72hrs, next day on Saturday I phoned back but nothing they ...
I was handed 2gig of data from telkom for there bad service i received however this data was valid for 3 days. Telkom didn't keep up to that and took away the data in the second day. I called in laid complains also sent screen shoots of the sms I received because they however couldn't pick me on ...
I logged a case @ the end of August to cancel a 3G contract as the period was over. Had to go into a store to do it. Could not be done on the phone. Store logged a case. Case number 6585857. Now over a month and a half later the contract is still not cancelled and they debited my bank account. I ...
RE: upgrade of 0815276409 it has been brought my knowledge that the above mentioned data line has been upgraded by a call centre agent Pavishni Pillay without my consent. I originally requested to remain on the current package until the contract ended, then i wanted to downgrade to a smaller ...
My contract is about to end so I walked in to 8ta at Cresta mall for upgrade. The service was surprisingly Good and efficient but unfortunately there's no stock, have to order it. No problem, it's like that never happened before, so I waited a week. "Sorry sir, it seems like we having trouble ...
At the beginning of September, I posted a complaint about Telkom mobile. They had taken almost 21 days to respond and were in breach as they mislead me to believe that I had 3G connectivity in my area and guaranteed me acceptable Internet speed. To date, the Internet does not even connect thus I ...