3 months ago I purchased the 60 60GB internet bundle from 8ta. To my dismay no signal was detected. After notifying them, they conducted a signal analysis on site and confirmed that there was no coverage in an area that is supposed to have coverage. I requested a refund. To date, I still have not ...
I believe this is false/misleading advertisement. I log a query with your call centre about my free minutes that just expired without been notified when they will expire. My case no: 6730877. I've been calling since last week but no joy from you. What I need is my free minutes back because I was ...
I am so disappointed with the poor service received from Telkom Mobile. I received my statement with a R200 "activation fee", which was, according to the call centre agent, an error from Telkom Mobile's side. I was told that if my debit order hasn't gone off, that they will correct it ...
My contract expired on the 17th of August. I called in July to ask that it be terminated on this date. The call centre gave me a reference number and asked that I follow it up with an email. I did this. I called again on the day it should have been cancelled to confirm and was assured that the ...
I have requested on numerous occassions to have my spend limit increased so that I can send sms's and make calls out of bundle. After battling with telkoms converged call center for almost a month now I am informed that they cannot tell me when it will be done as there is a system error which show ...
5 days later on there previos reply here on hello peter that they will attend to my matter and still no response from telkom/8ta. ...