I went to apply for the Galaxy tab contract for R299 at festival mall Telkom mobile and was asked for my information and documentation which I supplied. Was told to walk around the mall will be called once contract has been approved. I was not called and had to go back to ask and was told I would ...
After giving notice in February of my contract which would terminate in March, I asked several different employees what I would have to do to terminate the contract. I was told that they would send an email from the branch but I had to come back in March only. I returned on the 16th and initially ...
I phoned as i was not able to recharge the data on my iPad and Mosima went out of her way to help me with the service. She eventually did the data purchase on the system from her side and she was friendly and calm the whole time. Thank you so much for the friendly and helpful manner you treated me. ...
My data account has been suspended by the Service Provider 8ta/Telkom Mobile. I've contacted them regarding this and that they need to activate it again as my account has been debited on 30/09/2013 by them. They told me that I need to send them proof of payment. I try to tell them that I haven't ...
Poor Service and still waiting for a response a month down the line: I was incorrectly debited R199 for my old contract (10GB contract) on 06 September. This contract was supposed to be cancelled in August, and I was assured that this old contract would be cancelled. I have complained to the ...
I took out a 2-year 8ta mobileconnect 10Gig data subscription in Oct2011.I was still living with my mother in Table View (CPT) In Jan this year, I moved into my own house in Sunningdale 9km away. According to your network coverage shown on website, my new address should still be covered but this is ...