On the 15th of last month my bank account was debited by R705 whilst my contract is R 399, i lodged a complaint and was told that the money would be refunded within 7 working days, it has been 3 weeks and still no money refunded. I phoned them today and they said that they will re load the ...
Hi, In October 2013 my internet contract with 8ta was suppose to have ended. i decided to extend this contract as i was happy with 8ta internet for the past 2 years. now for the past month or so the internet signal gets so bad you really cant even open a website after trying continously after a ...
I would like to know what th process is for cancelling my contract with you guys!!! in the branch im told to call your customer service line when i call im told to go to the branch when chatting to an agent they provided me with an email address [Email Removed] when emailing its says THE MAILBOX IS ...
On Sat 2 Nov my phone was. On Mon 4 Nov around 4.30 pm I went to the 8ta shop at Eastgate to do a sim swop to get my number back for use on my replacement phone. A couple of hours later I inserted my 8ta card hoping to be back on my usual number, only to find it said sim card not registered. The ...
MY DEBIT ORDER WENT OF ON THE 31/10/2013 AND TODAY IS THE 07/11/2013 AND MY ACCOUNT IS NOT ACTIVE YET. I CALLED THE CUSTOMER SERVICE ON 02/11/2013 AND WAS TOLD THEY WILL SORT OUT IN 24-48 HRS. TODAY STILL NOTHING HAS BEEN DONE. I CALLED THEM AGAIN TODAY AND ASKED WHAT THE DELAY OF MY PHONE BEING ...
A technician was sent out to check my signal status and confirmed that I have worse than poor signal. Said someone will get back to me and still no word a week later. I can't keep on paying for a service that doesn't work. ...