I applied for a cell phone contract on 20/09/13 at a Dbn 8-ta branch. This was processed within 24 hrs and I received my handset & was ported to the Telkom network on the 21/09/13. The contract was advertised at R369 pm (incl of 100 minutes and 5 gig data) I was advised that the subscription ...
I was sent an email on 30 Oct from Anita Dlamini that i should take my documents to the nearest store and that the device I applied for was out of stock. I finally did and the gentleman that helped me assured me that stock will be available this Tuesday (5.Nov.2013) and that he'd give me a call so ...
I have been waiting for Tshepo to send me an email confirming what he had said over the phone, that the bill they sent to their lawyers was incorrect, the cancellation fee has now been taken off and he was waiting for a report from Prudence. It's been over a month now, trying to clear my name and ...
8ta / telkom, you are quickly becoming the laughing stock of all service providers amongst your customers. i have lodged about 8 or 9 complaints, with more than 5 of them going unanswered- iv been told TWICE that technicians have been dispatched to my premises: only one of the times they showed up ...
It has been one year since I had issues with my connection. Took about 2 months in total to sort it out back then, however ever since my connection has just been stunning! I have not has a single unintended disconnect/minute without service. My connection speed has also improved from - 7 MBPS ...
I called on 23/9 to report connectivity problems with my internet. I had to call, email and complain countless times but my internet was still not working almost 6 weeks later. I spoke to managers who were less than helpful, let alone apologetic. We incurred huge costs as a result of having to use ...