I ordered a Samsung Mini on your Smart plan 100 on the 5th November 2013. I was debited on my account today 08th November and I never received any call from Telkom in this regard and no device to show for this. I spent more than 3 hours on the phone with probally the whole of telkom mobile and ...
I signed up for a contract on the 22 Oct for a 3 gig data package through unisa and have only received 1 gig data to date. This is a 6 month contract that has been paid for upfront and i have not heard any response from Telkom regarding the issue. I have made numerous follow up calls and laid a ...
I took out a 24 month 8ta 10GB data contract 2 years ago. When it was time for to "upgrade" after the 24 months I was told by both the call center and the branch at Centurion Mall that I can't upgrade this contract because the "promotion" was expiring the month before I could ...
I am still waiting on my confirmation of cancelled contract! Early penalty fees paid! Since my previous complaint '' 24mo contract'' I have received no response whatsoever! No contract confirmation cancellation nothing! Can a simple thing not be done by just cancelling a contract? ...
I called 8ta today to ask about my account and why the over debited my account I spoke to Lungile Ngubane she was very help full she explain that maybe the was a mistake. So I asked for banking details to make a manual payment she gave me and even gave me her email address to email her prove of ...
For the past 6 month Telkom Mobile has been money from me. Charging me a extra R169 amonth. Call in, With in 3 days I had answer. now the new bill comes and once again R169 to much. Phone in, get told to wait 72 hours for a responce. 72 hours later I call, get told that the 72 hours is 72 working ...