After having the 8ta contract for a few months I have been billed incorrectly twice. September 2013 I was billed double. November 2013 I was billed R1184 instead of R499. After speaking to the call centre manager I was told that the money will be refunded after 8 to 10 days. So money was from my ...
I signed up with 8ta a couple of months back on their unlimited package. Since day one I have had signal problems on a daily basis. 8TA's technical staff were unable to solve the problem and it was agreed that 8TA would terminate the contract without penalties as they could not offer me the service ...
Once again Telkom does not cease to surprise... Last month I got a invoice for a debit amounting to double of the contract I signed. I called the call centre and was given a reference number on which they would investigate. No one bothered to call back. Again this month a double debit went of the ...
I am in the process of trying to cancel my 8TA contract, i emailed the advised address on 19 November 2013. I have received no confirmation, no calls to ask why - nothing! I have called the admin number on the cancellation form with no answer - EVER! The General help call centre cannot assist at ...
OK it is been now 4 days and my number is not been ported out from 8 ta to cell c, I dropped 10 mails to them and call them over 20 times. I cannot believe how slow they are, they don't release my number to Cell C, Cell C call them as well a few times with mails. They will never shape up and they ...
I took out a month to month contract with 8TA. I have now taken an adsl line with telkom and proceeded to cancel my contract with 8TA. That was 4 months ago!!! The still deduct the money from my account every. Every time I have phoned them the say the contract cancellation was not processed and ...