On the 1st of October 2013 I went into the 8ta branch in Alberton city and asked to cancel my 8ta contract. I filled out a cancellation form, the sales person made a copy of my ID and said he would email it to the relevant person and copy me in. 1 week later I went back to the store as I had not ...
On 9/11/2013, I went to Telkom Moblie Store Gateway to cancel a sim only 8ta contract as some of my customers were not receiving SMS's that I sent to them. (Telkom mobile say their server cannot cope with more than 50 SMS's.) An email was sent to Monde Mkhaliphi by the person assisting me to ...
On 30 September 2013 i cancelled my 8 ta Contract as of yet no feed back and call centre sad they don't have any info of my contract has been cancelled. I have mailed and fax it twice. ...
I wrote a previous complaint about delay in repairs. I still haven't received a positive response. The person concerned now passes the buck by asking me to phone the repair centre. My contract is with telkom, not the repair centre. Every time I phone Telkom Gateway, no one picks up the phone. ...
I have been using 8.ta since the day they started and they definitely had some major issues what connectivity and internet speed is concerned, but during the last year I noticed a dramatic change in all this. We moved all our primary telephone/pbx and adsl lines over to Telkom Mobile and have only ...
I've been promised a 72 hour turn around time on a fault reported a week ago, up to now no response! ...