I have two accounts with 8ta. One is a contract account which I used in my BlackBerry cellphone and the other is a pre-paid account only used in my 3G Internet dongle for internet browsing. My BlackBerry cell phone was on Sunday 2013-12-01 and I called the 8ta customer care line at 081 180 at ...
On 13 August 2013 I requested for contract and service cancellation due to not having signal at my place of residence. The above mentioned company has been deducting money from me since then; four months in total. Each month I have contacted the company and been assured by the branch supervisor ...
I have a LTE Home Office 20GB contract which is set to stop browsing once the data for the month is used up. There is also a R100 limit BUT that should never even be used since my account is not allowed to browse on "Out of Bundle" rates. This month there is again additional fees even ...
In September I upgraded my mobile contract to a TopUp contract which costs R98/month and includes 100min talk time and a few other things. I took no additional subscriptions so the monthly bill would still be R98 but my first bill is R166.50. When I got the bill last month, I called the call center ...
I'm horrified by the service I have got from 8ta. I took out a 10GB in March 2012 and had no problems. In july/august this year 8ta started removing R1550.00 out of my account. When I enquired I was told it is because I took out two contracts in March 2012 (apparently 2 days apart) I have had a ...
I refer to case 7136854. All agents at 8ta/ Telkom Mobile Canal Walk are liars. All the agents claim that they offered to set up a LTE Router for me in store when this never happened. This is a way to save their own. How could all the agents even say this when I only spoke to one agent? The manager ...