I recently filed a claim for a Blackberry Z10 that was lost. After follow up the claim was settled and i received my new handset a Blackberry Z10 the same day. Exccellent service. My complaint however are as follows ; My Policy stated that in the event of a claim that my handset wil be replaced ...
I made a claim on the 13th March 2013 at an MTN store in Witbank and no one has ever contacted me. ...
I submited a claim at the MTN store in Cresta on 13 Feb 2013. I received NO acknowledgement of claim, despite the fact that the store clerk told me the damaged phone would be picked up from my home by courier within 48 hours from the beginning of the next week. Eventually, after a week of no ...
I submitted a claim for a phone on the 28th of February 2013. Before the end of the first week after my submission, i got a call acknowledging my claim. Problem is that the last conversation i heard with a represenative was that they are looking for a store with stock for my replacement phone, and ...
I lost my handset and then went to the police station to file a report, since I was in Limpopo at the time due to work commitments I did not have any form of identification on me and they said i must come back with my ID or drivers licence, then I had to wait till I could come back to Johannesburg ...
I lost a phone on 11/03/2013.We immediately reported this to MTN to block the phone and to the police. I then sent a claim to 24 hour mobility as I have insurance with them, to process the claim. I sent the email to the email address provided for on the claim form, on the 12/03/2012.This mail was ...