I submitted a claim for my phone that got damaged on the 01 March 2013 then sent it through until today 24hour mobility cell insurance has only contacted me once to let me know they would contact me later that day. Which was another empty promise. i call them every week only to get given the same ...
I got mugged on the 19 of march in jhb ..and I thought that was enough the insurence people where just not efficient @ all .. Till this lady handled everything... I got my phone 4 hours before I could leave for holiday thank's to her service she went the extra mile for me but more to save the ...
I spoke to a consultant Tuesday Morning who gave me her direct fax number to send my claim to. She told me the longest it can take is 48hours. She also informed me that I will recieve an SMS once they are busy with my claim. Today they confirm that the fax was received on Tuesday. Today I still ...
After I complained on Hellopeter my claim was approved more three weeks ago but I still don't have a phone. I've tried emailing and calling them but receive no response. I am now frustrated as I have now been without my phone for more than three months now and have just finished all my airtime ...
My phone was on the 19 March 2013 to which I then went to my nearest police station and tried to report the case to no avail as they required an ITC number from Mtn before dealing with my case. I then had to wait until the 25 March 2013 for mtn to send me the ITC number to which I then went to the ...
My cellphone has been insured by 24HR Mobility for about a year, When the screen cracked, they were very unhelpful with regards to what the correct procedures were to claim from them.. Once I had finally understood and followed the procedures to claim from them, I had sent my claim form in about ...