Personally i think Vodacom has the best network with the worst costumer service ever, My contract expired, i sent an email to cancel it but still keep the number on prepaid, this hasn't been done and although the consultants say those famous words "i will follow up and get back to you" ...
The Very Same Complaint I had I still need to complain over and over again to got Vodacom to fix a problem they already know about and not fixing. "" SUPPLIER Vodacom INDUSTRY Telecommunications BRANCH / AREA Vodacom COUNTRY South Africa TIME / DATE 10:55 Mon 7 Oct PERSON RESPONSIBLE ...
It is with GREAT disappointment that I raise this complaint I have been experiencing problems with my line for the past few months, resulting in me having to call customer care numerous times. Due to the incorrect allocation of my payment, I was charged penalty fees and now have a bad credit ...
PHONE WAS REBOOKED AGAIN FOR REPAIRS BECAUSE IT COULDNT SWITCH ON WHEN IT CAME BACK FROM REPAIRS CENTRE. WAS SENT AWAY TO ADVANCE REPAIR CENTRE EXPECTING ME TO PAY FOR A PHONE I DID NOT DAMAGE. HOW CERTAIN ARE YOU THAT THE PHONE WASNT ALREADY RUSTING WHEN IT CAME FROM MANUFACTURER?? YOU CANT SAY ...
Related to my complaint "Negligence results in more than R1000 in damages". Vodacom Customer Care got back to me on my complaint and stated that they can credit me for the 20 months of unauthorised deductions, but will then charge me a maximum rate per sms that I sent and it may result in ...