I called Vodacom customer care on several occasions regarding the issues I am having with my Map/GPS. The application is not finding my exact location. It isn't 2KM away it is 5KM away, meaning even the cursor on the phone does not move the my vehicles as I am driving. I have tried to download ...
I receive an itemised billing from Vodacom whom I have a contract with, 2 months ago prior to this i had put a limit on the account for R350, this month my itemised billing states R514. I call the call centre to find out why and so I said to the lady I will not pay the excess balance on that ...
I phoned Vodacom Customer Care to ask for Expiry Date for my contract, but the agent told me the system says I failed to answer 5 security questions. She told me that I should go to the nearest branch with my ID for verification. However, I asked the agent to provide me with the question that i did ...
I am extremely frustrated with the service that I have been receiving from Vodacom over the past two months. After making calls and receiving calls from Vodacom Customer care, Vodacom Direct, Vodacom Head Office, Johannesburg and Cape town, still the matter is going nowhere at all. I have last had ...
Calling Vodacom's (NON EXISTENT) Customer Care is a NIGHTMARE. Spending TWO HOURS on the phone trying to resolve an inquiry or cancel a contract, is ridiculous! And then the problems is still not solved! - Original contract 072 645 6173 expired 10/2013 and was cancelled 09/2013 with a month's ...
Rashieda Jattiem has left me number of voice messages that she has sent me an email, I love people who that they sent me email while they did not and on several occasions. I love complaining about one thing over and over again, and vodacom pretends to fix the problem but they dont. I dont think you ...