Ooked from 22nd-25dec - dirty chalets, no one come to clean unless u call - they only have a mop, no broom - we had to clean the chalets ourselves - they use same cloths to clean everywhere - fly infested chalets 65/66 - u could not leave any food out - could not even braai properly because of the ...
Arrived at Stonehaven on New Year's Day. Asked if we could sit by the pool to be told by the Manager: "Yes, but good luck in getting someone to serve you". Eventually got a table in the restaurant. Ordered drinks and main meal. Drinks came quickly but we had to wait and hour and a half ...
We sent a parcel via sapo to 2 clients and the post office staff member Michael refused to give the parcels to our clients. He asked our client to get us to call him to sort out the problem but then refused to answer the telephone in spite. Our client could hear the phone ringing while she was ...
On the 13th December 2013, we had our company at The Boma-Emerald Resort. When we booked the venue, we were told that the buffet is open from 12:00 to 15:00, and thereafter we can enjoy some drinks. We paid our bill after 15:00, and also told that there is a compalsory 10% tip that we have to pay ...
I ordered a rear tyre for my bike a few days ago. After receiving great service when placing my order, the friendly helpful staff member that assisted me, phoned me a few days after, simply to keep me up to date with my order. To my surprise it was also much cheaper than expected! The staff really ...
We booked requested 2x sleeper challet but we were advised that they only had 6xsleeper and 3x two sleepers. As we were a group of 12. On arrival we found the chalet's were very far from each other and we couldnt find the 6 sleeper. On returning to reception to query once again Elmarie was ...