On the 31st of July 2013 I did an upgrade online of my phone with Vodacom and received a delivery reference number U515634 from the website and it said I will get my upgrade phone within 24 hours. Wonderful on Friday the 02 Aug I phoned the upgrade center and was informed there is no stock of the ...
I had a stray dog attack me and as a unfortunate turn he bit into my phone destroying it. When I contact Vodacom (not some subsidiary Vodacom who i got the contract from) they have absolutely zero interest in assisting me with absolutely anything to get the phone replaced. Another point I find is ...
I have been wowed and impressed by amazingly fast service! I contacted the upgrades team and it was a pleasure dealing with the consultant as she knew exactly what she was talking about and was so patient with me. 3 days later, my package is delivered, before expected and life has been made so ...
I did an upgrade on my Vodacom line on 11 July 2013 just to find a big confusion throughout. Elite Mobile contacted me regarding the upgrade which I cancelled the next day and did an upgrade with Vodacom themselves. I asked for the S4 and the lady who helped me said there is an amount of -7/8000 I ...
As a long standing customer of Nashua mobile, I wanted to do an early upgrade on one of my existing lines as i desperately need a new phone. I called the upgrades department and was faced with my first disappointment. I was told that i can only upgrade 3 months prior to the contract expiring. When ...
I noticed in June that since doing my upgrade, I was being double billed for my handset every month. I phoned in an was assured that a credit would be passed and that it wouldn't happen again. Guess what? No credit, and yes, it did happen again. On 17.07 I called when I noticed another double ...