After receiving a call from the Vodacom upgrade department, I agreed to an upgrade to the I-Phone 5s. I clearly stated that I was scheduled to travel abroad within the next few days and needed to delivery the next day. She then confirmed that the RED customers receive a next day delivery. Not being ...
Last year in about October, on a random evening, I received 2 SMS's from Vodacom saying that my "2 new Contracts have been activated." I was suprised, because I had not requested new contracts with Vodacom. I called Vodacom several times to report this and cancel the contracts, they made ...
I have phoned into Vodacom Upgrades department for a upgrade 10 times yes ten times and every time its a different story. First the one says I can upgrade the 01st of Jan thenthe next consultant tells me they gave me the wrong information its only the 11th??? They are so incompetant I hadalso a few ...
I upgraded my contract through the vodacom upgrades depth telephonically on 12th December 2013. I ordered a samsung galaxy s4 mini with my contract upgrade, when I got delivery today, 17 December 2013, the delivered pack was the big simcard instead of the micro simcard. It's so frustrating that ...
First of all, I would like to say I was always happy with Vodacom until today. I have done an upgrade on one of my 4 contracts yesterday (6th November) over the phone at the upgrades department with the thought that the phone will be delivered to my door the next day if I do the upgrade before ...
I have received a sms that my contract is due for an upgrade, so I decided to call, spoke to Karen who was very sufficient enough to assist, the first time we got the order wrong, who's mistake I dont know, but all was amended with another call from myself to rectify it. I was then promised that ...