I've taken my Ford Figo to the Umgeni branch for it's services since I bought it. I got terrible service for my previous services. I thought that as the branch is under new management my 60000km service would be better. I visited the branch two weeks in advance and explained what I wanted done in ...
We have purchased a bakkie from new dimension 1 week after purchase the vehicle didnt start, after analysis it was noted that the diesel pump was an issue the motor rite refused to repair the vehicle as it was still in the 1st month of purchase. the dealer has subsequently refused to meet us or ...
I have been waiting for more than 3 months now for Ford South Africa (Umgeni Road) to replace my exhaust pipe. The part has been ordered twice already and I was told to bring the car, and both times I was then told it was not the right model part and had to be sent back to the factory. After the ...
I would just like to commend Home Affairs in Umgeni Road, Durban, on their efficiency and friendliness. When I had queries, there was always someone knowledgable around to assist. The process of requesting a new ID book took me max 20min. Well Done! ...
I have replaced 4 new tyres at Hiq Umgeni RD. balancing and alignment done after back tyres were replaced and a month later after the front tyres were replaced. the shudder began thereafter on 120 km onwards. took to umgeni and complained. it was done again. took back a few days later as the ...
I applied for my passport renewal in the middle of May 2013. I arrived at the Department at 07h30, the application process took about 15 minutes and I walked out of the Department at 07h45. I was told to expect an SMS in two weeks to notify me to collect my passport, 10 days later I received said ...