I purchased R180 airtime using my Ucount points on the 16th September and I am still waiting for this! I have mailed Ucount enquires with a response after two weeks I have called and the agents keep promising to call me back to have it reversed from my account I am still waiting you people are ...
I was a British Airways member until the UCount Programme was launched. I deregistered from the BA programme and managed to sign on to the UCount Rewards successfully. I was charged monthly a fee of R20 from Ucount on my statement. However, when I log on to my UCount Profile I am not credited with ...
I registered on ucount in June 2013 received my card in July used my card during July and August Card registered on standard bank ucount system R20 debited on my account each month used my credit card to pay for groceries checked my status all in order BUT My ucount account balance is ZERO Can ...
I registered for Ucount during June received and activated the card and after two and a half months have not received a single reward point. An e-mail to their enquiries address, which is supposed to be answered within 24 hours delivered no results. Have now sent a mail to my Private Banker's ...
Standard Bank expects me to pay a monthly premium for their UCount service but fails to deliver on their advertised promises - they are making me suffer for their business process inefficiencies and inadequate Service Lever Agreement with Caltex. ...
Ucount was launched in June and I signed up the next day. It has been 2 months and still my tiering points are not updated. Branch blames the relevant departments i.e. in my case home loans and insurance for not updating and has twice promised that this will be fixed but it still remains the same. ...