I have been trying to increase my monthly EFT payment limit so that I can make an important, urgent payment. I sent a "secure message" via their internet banking website. The website said that it would be dealt with within 24 hours. Really?!!! You have a 1.6 billon Rand data centre and it ...
Today I went out of my way to get to FNB on time. I had to get permission from my boss to leave early so I can reach FNB before closing time. According to their advertising and according to information posted on their website business day ends at 15h30. I got there at 15h25. I want to close my ...
I have been banking with FNB for as long as I can remember but now I'm thinking of changing bank. I have people debiting my account without my permission and FNB is letting them do just that I went to the bank the lady that assisted me told me that there's nothing they can do. And the contact ...
Goodday i did cell phone banking 3 weeks back, and by accident deposited into the wrong acount but immediatly went into the bank in cape town to advised about the mistake and a kind lady by the name of Zulpha Davids assisted me and blocked the client account accodingly, but im upset because its 3 ...
I needed urgent documentation for a visa application but it was a complicated process. To add to my woes the Standard Bank systems kept on going down and delaying any progress. Hillary Johannes went out of her way to help me, to smooth the process as much as possible, to provide the necessary ...
My husband is being harassed and threatened with legal action for prescribed debt that was bought by Norman Bisset and Associates. When I challenged them I was told that all the documents regarding the case has not been uploaded and therefore they are not aware of the fact that it is prescribed ...