Tried using my BlueBean CC at Makro over the w/end. Upon entering PIN code the transaction would not go through. Tried a number of times & ended up using another card. Monday 5 Aug, went into bank (Thibault Square) & stood in queue for half an hour to sort this out. Lauren reset my PIN ...
Hi On 31 March 2013 I had a NAEDO come off my account for R99, queried it and was told it was from Stratcol. Stratcol then said they were acting on behalf os a telesales company. I disputed this and put a "stop debit order thingy" on my account. I contacted the telesales company (BK ...
Hi there, I would like to know whats happening with my query as i keep receiving smses and calls from collections saying that my account has been handed over, over a case that should have been resolved by now, i want to know if i must go ahead and go to the ombudsman. i would hate to be blacklisted ...
I am in the process of closing up all my Standard Bank accounts and would like to go on record stating that due to overall bad service and a meeting with Sean Roberston whom after meeting with me on 20 June regarding my complaint, never came back to me with feedback as agreed. My bond is about to ...
I requested a reversal that was debited on the 25th/06/2013. Called internet banking - spoke to Mpho Mphahlele call ref 39516913 who said it would take 24 hours to load - wasn't loaded (spoke to her on the 27/06/2013) Called last week - spoke to Muzi Mazibuko - call ref 39624612 - told me the same ...
27 May I sent a mail to my dedicated Prestige Banker Laura Dingwall asking her to please send me the contact details of the Small Business Loans Manager. She never responded! Instead I received an automated response to call a 086 number. I tried to set up the appointment with her and was told it ...