Financial advisor, Erwen Japhta who assisted failed to do his job. On confirming with the call centre If my cancellation has been received, which I sent to Erwen in January 2013. They had informed me that nothing has been received, and only then was I explained all the terms and conditions as well ...
I have tried and tried and tried again to have my credit card linked to my cheque account as it is easier for me to keep track of and transfer funds in and out of that way. Needless to say each time I am told that the credit card does not reflet on my profile. How is it possible to have been issues ...
3 weeks ago my father transfered R40 000 from his Standard Bank account to my Nedbank account. I am a beneficiary of his so account details are loaded and correct. The money immediately was taken out of his account and never put into my account. Standard Bank have now charged him a tracing fee for ...
There are constant various debit orders on my account (every month since October 2011). Blocking the debits often does not work, Secure Messages sent to the branch are mostly ignored. I elevated the problem to my personal banker - no response at all. Emailed the Prestige Banking helpdesk numerous ...
In 2012 after September sometime I went to the branch to close a saving account which was inactive for quite sometime. I was told to do so I needed to pay an amount of R38 or R48 and couple of cents if i remember correctly, to which i did. Since i had the 'notifyme' service I kept receive the ...
It is a pity that I have to resort to this means to get an answer from Standard Bank. I have sent two secure messages to Thibault Square branch and had no reply. I refer to a small duplicated charge on my personal account on 27 December that I have been trying to have reversed. The first statement ...