I have a Telkom phone line with ADSL at 2m/s and my web hosting is with them as well also at 2m/s. For the last 2 weeks I have had the lowest internet speeds since I had the line installed 2 years ago. I did a speed test and had a ping of 200ms and download speed of 1m/s. I contacted Telkom and was ...
How bad can something get at TELKOM? I have paid my TELKOM phone and ADSL account on 25 June 2013. I am still waiting for my ADSL line to be connected. Accounts say I have a credit of R400 and Technical support says your line has been suspended. I have phoned every single day since 26 June, and ...
Help!!! Siphiwe at Technical Support advised me that I'm unable to download music from the Internet because I have a blackberry phone, Seriously. Also that if I go onto the Internet and access a site and the download speed is not compatible then it will not go through, again seriously. What the has ...
Required a static IP address to remote access my dvr. From Technical Support (1555) was to told to activate MTN VPN. This was done. Called 1555 and 0877404040 over ten time to obtain an ip address, everytime a different process was discussed or was forwarded to another department or they simply do ...
I reported some serious lag on my pc on the 29th May 2013, and was told that the technical support would investigate. I am unsure of the history of the fault, but was informed 2 days later they found a synchronisation fault, and reset the equipment. This still persisted, and I phoned them back ...
Was experiencing slow usage on my 10MB ADSL - and after checking with Telkom was assured line is good for up to 10MB/s. I called MWEB tech support to understand why simple and basic tasks as a Skype call, or normal browsing is slow and tedious. The gentleman from the onset was unable to assist and ...