Dear Telkom, Recently, we upgraded our internet package to the Telkom Uncapped 1mbps Internet. Since then, a lot of bad things happened. 1) Our internet connection was sometimes non-existent, and calling the 10210 number was an absolute waste of time. Sometimes waiting up to 45 minutes for a ...
My domains [URL Removed] stopped working and I logged a call with technical support. Got a case number a week ago and no one has contacted me or resolved anything. Even logged a complaint which stated that somenone would get back to me, haha! I'm just tired of companies that offer emails support, ...
I have a problem with my connection to MWeb. I called their call centre at 4pm on Thurdsday 26 March. After I waited 10 minutes with nobody answering I dropped the call. I then went onto Facebook for assistance. I was promised somebody would call me the next morning (27th) When I still received no ...
On Wednsday 20 /3 could not send or receive emails. Reported this to tech support. Was told it was a domain issue and would be forwarded to relevant department. I would be informed of progress. Thursday still not working. Was told department was on leave but this would be prioritised on Friday. On ...
I have already written about this.By the beginning of January I reported weak cell phone signal, tablet, reception. I've got a reference number and for a month nothing happened. After my first HELLOPETER complain I received an answer where MTN apologized. They even "understood" my ...
I purchased a brand new apple imac and within 2 weeks the screen started flashing. I understand that there may be problems with new equipment but after setting up an appointment and dropping it off, I asked for the iMac to be replaced with a new one which I was told would be no problem. A week ...