Since the 2nd May 2013 we are unable to make phone calls due to a System Upgrade at Virgin Mobile!!! I have phoned the call center and all they keep on telling me is that they can't give me an answer as they don't know. The last lady I spoke to a Bongi something thought is was one of a joke and ...
I have been struggling for nearly 4 months to get a decent connetion with my modem, I have been limited to Edge for this entire period. I have spoken to consultants one after the other in numerious departments and no one was able / willing to help me sufficiently. Today Rachelle was able to assist ...
I ported my vodacom cell number to 8ta on the 28th of March. Till today the porting process is not finished, i can't receive calls or sms's but i can make calls. I have phoned 8ta call centre several times but the problem can't seem to be solved. i was told that the porting process takes 24hrs, ...
It has been more than 7 weeks since I handed my phone in for repairs and after accepting the quote I have yet to receive any information on the progress of the repairs let alone my phone. I contact the call centre at least twice a week for any feedback. These calls however all follow the same ...
I phoned Cell C again today. After logging about 6 calls about me not having coverage and getting NO response back, I was fed-up. Luckily today I got Chodile on the line. What a wonderful lady. She help me as far as she could and advice that the call logged for my technical problems is long ...
Good day, I reported my 3G issues with Cell C last year some time and nothing happened. I spoke to them again in Feb 2013 and I was given the following reference number 3030103464, nothing happened I called Cell C on the 1st of March again and nobody could track my query even with the reference ...