I called Matrix 5 times in two days about a technical problem and not one technician phoned me back. I finally got hold of Prashanth Kewalpershad and he was extremely calm, professional and helpful. He resolved the problem in a few minutes. If it wasn't for Prashanth, I would have cancelled my ...
Good day, Hope you can help me. I have a contract with Nashua Mobile. I got a phone from them, i had a problem with the phone as it is switching itself of it doesn't open the applications on the phone and then there is a service on the phone called BIS which i am paying for but this phone doesn't ...
Recently I got an e-mail from Gmail saying that I need to change my password as someone is trying to hack into my account. I got one of a fright as ALL my personal details are there. Needless to say, I verified this and then changed the password. Now here is my problem: My blackberry curve was ...
It has been almost 2 years already and still no signal poles have been installed in Mitchell's Plain. I lose out on about 4 of my 6 GB that i pay for every month due to poor signal. How long can it possibly take to get permission to install those signal poles that you mentioned a while back? Your ...
Recently had all my domains transferred to there new Cpanel but what a mission to get this in place very domain we tried to load onto there new platform was nerve racking. Endless phone calls and lots of frustration and cost of hanging on when you call them for help. I really encourage clients to ...
Its obvious this business does not get a lot of compliments, but I have to say that my direct communication quality of service and feedback to the technical department was outstanding and have to make a special remark on them. i had my cellphone billed for some services that i was not aware of and ...