I have been a loyal customer to MTN for many years but am now considering ending the relationship with them as a result of being incorrectly debited and for being ignored by them. 1. They never get back to me to resolve my complaint despite me making several calls to them. 2. They lack in empathy. ...
I bought my plasma stand in Volksrust, and relocated to Standerton. My door hinge then failed, and when I contacted the Volksrust branch, they referred me to Standerton, since I had already relocated. Fair enough. However, I am battling with the Standerton branch now for a couple of months to ...
Customer Care at 808 was called many times before but with MTN competency rate the information was never corrected, MTN did phone and corrected the address after they phone us back, the address was suppose to be corrected months ago when the contract was upgraded, but with MTN incompetency they ...
Vodacom Insurance, I had a phone on contract Blackberry Bold 9900 which i paid the insurance amount for every month. So i got an iPhone and needed a new sim card as normal sim cards do not fit in iPhone, and with that put my other number in the blackberry bold 9900. So to that number also insured, ...
We took our Generator for a quote to have it repaired. We received a quote for the repair of the Generator as well as a quote for a "Nuwe Generator", a New Generator. The difference between the 2 quotes was an amount of R445. The logical option to choose would be the New Generator. We ...
Since April 2013 we asked MTN customer care sent us an invoice of each month for the month of contract signed by MTN Standerton, still we haven't receive any invoice from MTN, even though I told them to my understanding it is a statutory requirement a supplier must invoice a costumer when goods or ...