I have applied for a smart phone through FNB on 5 December 2013 and was informed that they are currently experiencing a stock shortage, and that they will issue a delivery instruction as soon as possible. FNB phoned me on Monday stating that stock has arrived and that I will be phoned ASAP by the ...
I did the online application for a secondary device via online banking, and was advised that it would take 10 working days for someone to contact me. This is a bit long, so I called in this morning to the relevant department, and the lady advised my that secondary devices are not allowed, so ...
I AM SINCERELY ANNOYED BY A TERRIBLE SERVICE AND LACK OF CONTROLS AT FNB. I BOUGHT A SMARTPHONE (IPAD) THROUGH MY CHEQUE ACCOUNT. IN JANUARY 2013 I PAID IN R1500 INTO THE ACCOUNT USING THE ACCOUNT NUMBER PROVIDED BY THE CONSULTANT. WHEN I CHECKED THE BALANCE OWING FEW MONTHS LATER I DISCOVERED THAT ...
My S4 was delivered to me on the 5th July. From day 1 it was faulty. It would switch of every night. I initially thought that there is some setting I needed to set to let it stay on during the night. On the 17th it completely shut down and didn't boot past the Samsung logo into the Android OS. I ...
This is the 3rd month in a row I have had to resort to hollopeter to get FNB to give me feedback. This is the 3rd month I have been debited for a smartphone I do not have after I was promised it will be deleted from my profile. Either give me the phone or delete it from my profile and refund ALL ...
I have sent numerous mails and made numerous calls to FNB Smartphone department to have a smart device I DO NOT HAVE off my profile, but all that happens is: "Sir, I weel send dee escelashan!!! " I am now TIRED of escalation being sent that mean NOTHING!!! Now you start charging me for ...