My husband purchased a Samsung Galaxy Note 2 for me in November 2012. The phone is less than six months old and is already faulty. It is continually giving sim card errors, reboots on its own, freezes etc. after multiple calls to FNB it seems they just do not care enough about after sales service ...
On the 05 March 2013 I ordered a Samsung Tablet with FNB, this was after settling my existing device. To date I have not received the device from FNB. However I have been billed for the insurance (March and April). The insurance was meant to be lead for me to be called back and explained too about ...
I ordered a Samsung Galaxy S3 via FNB. I have placed my order 1 March via phone. I phoned the following week (4th or 5th) they told me that the order has not been placed and that they will proceed with ordering the device. The same day, I helped a lady to order the phone as well. on this day ...
I ordered a smartphone device from FNB and on the same day that I received it, the screen went blank in the evening. I phoned FNB to find out what the process is to get this phone fixed or replaced. I was given another number which I did call and they promised to come back to me and send me forms ...
Last year May I got a Blackberry 9300 on the FNB promotion. After two or three months I contacted FNB because the handset was faulty. They refered me to BrightPoint, who refered me to Cell C. I booked the handset in with Cell C for repairs. The handset came back, worked for another two months and ...
I placed a new order for an iPad on 21st Jan with a 15 working day delay as agreed, expecting to have the device as a gift for Valentines Day. I phoned today and nobody at FNB has the slightest clue as to the progress of the my device. Apparently the device "slipped thru the cracks". The ...