Yesterday I was on the website and doing my daily banking. I signed up for a fixed deposit account in error, as i'm not very clued up with how the site works. When I called premier banking today to cancel they have told me that I would have to pay R700 to cancel. After speaking to a manager, he ...
I called FNB Premier banking today and wow, the kind of service I received from Sylvester was out of this world. He took his time to explain everything I needed to know and resolved my concern in no tim. Big ups Sylvester!!! ...
I have transactions that happened in my account and later reversed and when I query costumer service desk for Premier Banking for that matter they are unwilling and seem very casual about the matter. Two payments for upto R60000 went off and for more than a day my account was in overdraft causing ...
It seems that FNB is spending more money on marketing and attracting new clients than they are on delivering the service they promise and retaining loyal clients. The so called "premier" banking service is atrocious, the assigned banker is adept at dodging calls and never responding to ...
I got notified my salary was going to be paid late so I emailed Mrs Mdawu and explained my situation and asked her to honour the debit orders she asked me to get a letter from HR which I did and the email was sent, no response further so I believed the situation was resolved. The next day debit ...
We've applied for our home loan at the end of October and were thereafter informed that FNB require the building plans, in order to continue with the application process, which is a reasonable request. The plans were submitted on the 5th of November and I received written confirmation that ...