IVE GOT A PERSONAL LOAN WITH STANDARD BANK. WAS RETRENCHED OCTOBER AND INSURANCE PAID 6 MONTHS PREMIUMS IN NOVEMBER. I PAID 2 INSTALMENTS IN JANUARIE. WENT TO THE BRANCH 5 TIMES TO RECTIFY THE ACCOUNT. IVE BEEN RECEIVING E-MAILS DAILY PERTAINING MY ACCOUNT IN ARREARS. WENT TO BRANCH EVEN LAST WEEK ...
I paid off my entire loan in December 2013. The lady on the phone said when i do this my account will automatically be closed. Now i see on my last 3 months bank statements that im being charged R57 per month for the loan!! Please close this loan account and refund me the loan fees after i paid it ...
I have a personal loan account with Nedbank, I fell ill and advised Nedlife of my illness and during my claiming process I couldn't pay my account as I was medically bordered. After numerous enquires and follow up on the status of my claim I was advised after 8 months that my claim was declined. My ...
Having settled my personal loan account with Nedbank in Dec, I'm now looking for a closure letter. Spend 24 minutes on the phone being pushed from pillar to post... Over what? Ink on paper really! Poor service indeed this bank operates in the 70's... Just how on earth should writing a letter take ...
I called in on the 22/01/2014 to refquest as refund as nedbank had double deducted on my account. i was informed the refund would take 7working days. i called in again on the 30/01/2014 and was again informed the refund will be in my account on the 31/01/2014. i called at 08h45 on the 31/01/2014 ...
I've had enough from your collection department consultants phoning me & hounding me for arrears on my account, I keep on informing them that there are no arrears on my account, each consultant I have spoken too could not tell me when my account fell into arrears, yet they continue phoning ...