To whom it may concern, I would firstly like to say well done on your new website it look great and thats all... It is by no way user friendly, i am horrified with your new site. In the past i purchased electricity hassle free vis telephone or Website. Today i have had nothing but problems. 1) when ...
Ever since fnb launched their new on-line website I'm have problems. I have had to reset my password once at month end. I was not able to pay all my bills on time. the password blocks again today on month end I'm unable to pay my bills. i called the call centre I had to wait for over a long time ...
I called FNB on 06/08/2013, to enquire about not being able to purchase prepaid electricity online. I was instructed to send a screenshot email of the error message from my failed transaction. I sent that to [Email Removed] who would forward it to the relevant support technicians. I have received ...
I recently switched from ABSA to FNB on my wife's recommendation. I completed the forms, and e-mailed them to the relevant departments. Firstly i took advantage of their debt transfer option on the credit card only to be told days after month end that they had not received my forms. only after ...
I had a password problem with my online banking which I reported initially a month ago to the call center and a week ago on Hello Peter. Someone called me from FNB shortly after I logged my call and promised to send me an email address where I could send a screenshot of my error messages... still ...
I registered online with FNB online banking for paypal use on 14 August 2013- do not have an FNB account. When I registered, got an sms congratulating me on registering successfully. Went into the FNB branch on 15 August 2013 and did the FICA registration. When I logged on, I got the message the ...