MTN cancelled my debit order without my consent, which meant I had to go to the branch. Norwood Mall was understaffed on a busy Saturday and I had to wait for over half an hour for service. Shocking service. ...
This branch has a particular employee who always tells you the wrong price at the till - eg, if something is R9.80, he will say you owe R10.00 (there is no till display facing the customer). I always point out his error and he always looks as if I am crazy for doing so. In addition, he routinely ...
I was told my phone would need to go into repairs for 21 working days (to fix the wifi function). Last week Monday I called Norwood Mall Cell C to inform me when they have a loan phone for me to use. They assured me they had put my name down. Not having heard from them by Wednesday, I called again, ...
Was at Eastgate on the 20 October 2013. Fnb had promotions for the day. I spoke to lady who told me that I would need 'proof of residence and my student card'. I made time to go to FNB norwood mall to open my account and brought everything that I was told to bring. Aftet seeing a service consultant ...
I went to Nedbank Norwood Mall to open a Late Estate's account for my late father. Jacob, a sales consultant helped us open the account. This was on 9 October. On 14th October, I called Jacob to find out how long it would take to open the account and transfer the funds. He said he needed a letter ...
Handed in power of attorney for my father's account. Document sent to legal for approval. Each time I have contacted the branch manager to transact, she has told me that there is no power of attorney on the account. After explaining numerous times, I was told that I would need to take in the ...