About 3 weeks ago I approached the Customer service desk at Dischem in Norwood Mall. I needed a pin number & a new card as my current rewards card was damaged. I had about R500's worth of accumulated rewards points according to my latest till slip. I was then informed that my card had been ...
I lost a receipt which was quite important as I had to hand it in at work. Obviously, I would have been liable for that payment had I not had that receipt. I went back 2 weeks later with a date and obly knew I had made the purchase in the morning. The staff there were so helpful and so enthusiastic ...
About 4 months ago a pram was purchased from the store and has recently had some issues, we went into the store and asked the gentleman there what could be done as we had no slip. He told us he will find out from the manageress the following day and let us know. Two weeks later we had still not ...
The cashier at Till no 14 who had no name tag gave me bad attitude and she was rude @14:40. She was on the till marked "SPECIAL NEEDS CUSTOMERS' and I was in a que fo express. I suddenly realised that she was free and tumbling her fingers then I went to her to help. She blatantly refused and ...
Hi, i have been dealing with Vodacom Norwood Mall for more than a week now with regards to my new phone, my phone was last week saturday and i claimed from insurance on the monday, the tuesday they accepted my claim and then went into the store to get my phone, they didnt have it in stock so it was ...
This morning I went to Woolworths in Norwood Mall to get ice tea. The ice tea is currently on promotion, buy one, get one free. There has been no stock since Thursday, so I asked to see the manager. They sent me Kenny who told me what I already knew. I asked him if I could get the sale price for ...