I had a 3g contract with MTN. it was terminated on 20 December 2013. When I took the contract out I was charged one month subscription in advance. So as far as I am concerned I am up to date with the payments, yet I have been handed over to their legal department. Talking to MTN call centre ...
On the 6th I sign a online telephonic deal with Cell C for the Samsung S4 R389 special. On the 10th I received the phone. I requested a black S4 and received a white one still is its package I send this back to Cell C. On the 17th or 18th I receive another phone this time it was a Nokia Lumia which ...
MTN ive been trying to get an upgrade on my contract. None of your 3 shops that i went to have the phone i want in stock. I then ordered online after holding for the upgrade department call center for more than 40 minutes. Guess what? the MTN direct gave me 083 123 3667 to contact for any quesries ...
My 8ta contract was set to expire on 2013-12-08 so on 2013-11-08 i sent a email to the retentions office with the email supplied by a call center agent. In December my full debit order still went off and i accepted it. On 2013-12-24 i called the customer care line to enquirer if my contract is now ...
In December I was late with paying Telkom by 5 days - I could not find my account and simply paid a lump sum of R1000 thinking this would cover it. On the 6th January 2014 Telkom disconnected my line without informing me of this - the amount owing was R138.17. I acknowledge that I was late in ...
I upgraded both my current contracts with Cell C to Iphone 5S and 5C which is on promotion with 1 gig data. On the 1st of January I have not received the full compliment of data, after 4 phone calls and 2 loged cases it has still not been rectified. ...