I had 211 free sms which I bought using loyalty points but to my suprise I was being charged from my airtime. I have called the call centre several times but they kept on saying they have logged a query and I must follow up the following week and when I do so I am told to call again the following ...
I put through a hospital claim in November for 11 days in hospital due to a kidney infection. To date they have only paid for 3 days. I have phoned a number of times and been told it was a computer error to now needing a motivating letter as to why I was there for so long. I am a paraplegic and ...
I sent in a report a few about a week ago and got a very speedy response to my complaint. After that- nothing. On the 30th of December I got a call saying that my money would be refunded and after a week still no response or money in my account. This morning I call the call centre twice, by now I ...
Saw concerning message going around on the internet and we asked Standard Bank this morning for explanation as a Prestige account holder with family and friends that holds trusts and shares in Standard Bank. Just visited the link quoted and, yes it is old, BUT it is active and as such a statement! ...
We purchased a vehicle from this "Reputable Company. They had us sign documents at the delivering agents. They proceeded to load a completely different contract type that did not rebate in the same way that our contract stipulated. When you try to contact them they do not have a number that ...
I work freelance and by nature, do not pay on an exact date every month, but I do pay 2 contracts every month and Have been a loyal customer for over 13 years. Every month my service is suspended! On this occasion I Paid my account on the 5th Jan 2014 but still got suspended on the 7th Jan 2014. ...