I sent through a complaint last week about the service we have received on a death claim. I duly got phoned by the complaints manager and got told that it will be sorted out. every day I have had to phone to find out what is happening, because I do not get the call back. I have also sent two ...
Your automated email response says "We aim to answer all *valid* Tourist Class enquiries within the hour (during office hours), sometimes in minutes, but definitely always on the same day, subject to valid information and Email address provided on the booking form". When are your offices ...
I have been trying to make a booking since Tuesday. Have completed the booking form twice and have left messages on the African Sun message system. i even posted on Facebook and it was suggested that "I go to the nearest station"! Seriously? The latest message at 3pm was that the call ...
My dad is having an insurance with iWayze he is being paying the insurance for years and now his car was involved in an accident now they tell him they cant fix the car because he owes SARS. I really dont understand what SARS has anything to do with the claim payout. The car was in an accident ...
I am a Vodacom customer paying R3-4, 000 a month over 3 voice data contracts.. HAve been with them for over 15 years. I bought a prepaid SIM for my domestic and she said she preferred MTN - I never asked a reason. I also thought it would be good to try MTN since I have never had any dealing with ...
On 15 December I realised that my debit order for Santam didn't go off. I was on holiday. Yesterday was my first day back at the office and I phoned to enquire why it didn't go off. Then I was informed that my policy was cancelled?? Can you please give any good reason why that happened. What if ...