Good day, I applied online for a new contract on the morning of 5 March 2013 (Ref: SPI003124743) Seven days have now passed. The sales consultant I communicated with telephonically on Tuesday assured me that I would receive an answer by close of business on that same day. After battling to get ...
My Vodacom contract expires soon, and I do not want do renew it. Therefore I want to cancel it. Vodacom told me to phone the cancellation service @ 082 1958. This is the correct contact number, but after 7 calls, I am yet to have spoken to a consultant. Every time I phone I am told that I will be ...
I've been unsuccessful in getting through to your contact centre - your agents hang up due to being unable to hear me. I know for a fact that my phone is not faulty. And i am yet to receive acknowledgment of my email to [email protected] and [Email Removed] One of your consultants processed a ...
I checked in early for a flight from Cape Town to JHB, and found a letter waiting - stating that arrangements have been made for me to stay another day, due to the flight being overbooked. I wrote to Comair on the 15th of Feb to complain about the poor service and the fact that nobody even said ...
I called Outsurance to get a competitive quotefor my current insurance at the time. Their promise was to beat my current premiums or pay me R400 cash... my first prize was to have a reduced premium but they could not reach it at all. They were supposed to send me a link to unload my current ...
I signed up for a Cell C R99, 2GB package for my iPad, the sales consultant confirmed to me over the phone that when the data ran out I would need to load more, this happened fine for a few months and when the data ran out I was presented with a please recharge logo on Safari, in January I was ...