We have spoken to Ruth at collections in Joburg regarding payment holiday on our ABSA bonds. She has told us that we can submit an application for payment holidays on our bonds then ABSA will place our bonds on hold for 6 months during which they only deduct half the bond repayments. ABSA then will ...
I was with Vitality on Bankmed but since the beginning of the year moved over to Momentum Multiply. Their service is absolutely shocking! They do not reply to e-mails and refuse to give me the contact details of the person responsible for relationship management on their side! I was promised a ...
On the 12th of February I went to a dentist (Dr. Zaayman) which was according to Momentum's website part of the network but according to the call centre he is not. Dr. Zaayman reffered me to a specialit to have my wisdom teeth removed but I couldn't go because i couldnt get authorization because ...
On 24 March 2012 I settled my RCS account with an amount of R243 after having been informed that this was the settlement amount on my account. A proof of payment was forwarded to RCS but this amount was never credited to my account. After repeated communications with Nomveliso Benya at [Email ...
I took a data contract on 21 feb 2013. It was delivered on the 24th and was only activated on the 28th. I was told the contract that I have "night owl" would be included. This is not activated so I lodged a complaint on the 2nd of March and spoke to several people since then. No one from ...
Just received notification 9 March that fees increase on 1 April 2013. Not good enough. If I wanted to end my contract you require me to give a full months notice. This also works in regard to you requesting me to pay more money. Very poor customer service. Have lodged complaint with Consumer ...